Payment Terms

Last Updated: August 17, 2026

At Dazmel, we aim to make your online‑shopping experience safe, secure and convenient. This Payment Policy sets out accepted payment methods, currency rules, payment security, billing verification and all payment‑related terms for orders placed via our website www.dazmel.shop. This policy complies with French consumer law and EU‑GDPR.

This policy applies to all purchases made on www.dazmel.shop.

1. Accepted Payment Methods

We accept the following secure payment methods at checkout:

Credit and Debit Cards: Visa, Mastercard, American Express, Diners Club, Discover.

Digital Wallets: Apple Pay, Google Pay, Shop Pay.

Alternative Payment Method: PayPal.

The payment options shown to you at checkout are the available methods for your order. All payments must be successfully authorised and fully processed before your order can be prepared, fulfilled or dispatched.

2. Currency and Pricing

All prices displayed on our website are in Euro (EUR). For France and EU delivery destinations prices include applicable VAT (TTC) unless otherwise stated.

The total amount displayed at checkout may consist of product price, shipping charges, promotional discounts and any applicable taxes according to your delivery address and order details.

If your card or payment account uses a currency other than EUR, your bank, card issuer or payment service provider may apply currency‑conversion rates and additional foreign‑exchange fees. These charges are levied by your financial institution and are outside of Dazmel’s control.

3. Payment Security

Your payment security is very important to us.

Our checkout is powered by Shopify and approved third‑party payment providers. Payment‑related data is transmitted securely through our checkout system and payment gateway.

Dazmel does not store your full credit‑card or debit‑card numbers on our website or servers. Card details are handled by certified secure payment processors in compliance with relevant payment‑security standards.

4. Billing Verification

To protect customers and prevent unauthorised or fraudulent transactions, the billing address you enter at checkout should match the address registered to your payment method.

We may review or cancel an order where: ‑ Payment cannot be authorised ‑ Billing information appears incomplete or inaccurate ‑ The transaction is flagged by anti‑fraud tools ‑ We cannot verify key order‑related details

If an order is cancelled for payment‑security reasons, we will notify you by email where possible.

5. Payment Authorisation

When you place an order, your payment method will usually be authorised immediately. Depending on your bank or payment provider, a temporary authorisation hold may appear on your account before payment is fully taken.

If your order is cancelled before dispatch, the release of any authorisation hold or refund will follow the processing times set by your bank or payment provider.

6. Failed or Declined Payments

If your payment is declined, please double‑check your billing details, card information and available balance. You may also contact your bank or payment provider for further information.

Orders with failed or declined payments will not be processed until valid payment has been completed successfully.

7. Chargebacks and Payment Disputes

We encourage open communication with our customers. If you believe you have been incorrectly charged, spot an unauthorised transaction or have any billing‑related concern about your order, please contact our support team first so we can investigate and resolve the matter.

Submitting a chargeback or payment dispute without contacting us first may slow down the resolution process. Your statutory consumer rights under French law remain unaffected.

8. Order Confirmation

Once payment completes successfully, you will receive an order‑confirmation email sent to the email address you provided during checkout.

Please check your confirmation carefully. Contact us promptly if you spot any mistakes including delivery address, contact details or product selections.

9. Contact Information

For enquiries about billing, payments, order charges or transaction‑security matters:

Brand Name: Dazmel
Website: www.dazmel.shop
Email: contact@dazmel.shop
Phone: +33 0443664855

Business Address: 55 cours Franklin Roosevelt, MARSEILLE, Provence‑Alpes‑Côte d'Azur 13007, France

Support Hours (France Local Time CET / CEST): Monday‑Saturday: 9:00 AM – 6:00 PM (CET / CEST) Sunday & French public bank holidays: Closed

We aim to respond to customer enquiries within 24‑48 business hours.